Frequently Asked Questions

Some common questions and their answers.

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Top Benefits

Why do you offer a FREE plan?

We offer this to ensure there is high value and interest in the site for individuals to both search & offer all forms of boat, services, equipment, jobs, and property. Our free plan for one-ad has exactly the same features as plans with a greater number of ads allowed. The next level plan is fantastic value too!

We also offer long term special plans for sustainable businesses, not-for-profit & marine welfare organisations.

What are the top benefits to using this website?

Well, is best shown in colourful text and graphics. Click the button below.

What's great about this site for boat brokers/ dealers?

People search for a new boat only occasionally. We know brokers are busy. Our aim in creating this site was to make it accessible to a wider audience nationally, and internationally, and for every-day needs of boaters and sailors. This means far more people able to see your ads. There are packages for higher volume ads which are highly cost effective, and we’ll help you upload your ads too if you ask us.

No matter how good your local website is, enquirers further outside the region are less and less likely to find your site. The map search and promotion on this site mean people can see exactly where a ad is based.

The website uses leading edge, fast web technology which allows the site to be viewed on desktop, mobile, and also installed as a fast loading web-app (without the ‘ap store’ hassles of installing and upgrading). Importantly the website can be saved as an icon on Apple Safari, Android Chrome, Google Chrome desktops and more. We know how to help Google find us. We spend a huge amount of time and effort on ensuring the website is a pleasant, secure, and fast experience so that we develop loyal users (advertisers and enquirers) so that you can spend time on your business.

See the Features page for more details.

Accessible, fast, modern, every-day needs as well as dream sails! It’s a far more useful site, with a lot more content, yet fast to access. We’d love to know how you find it; please let us know any feedback.

What's great about this site for individual/ private advertisers?

So, the best thing must be the free plan which has the same service of unlimited photos and video with a reasonable time allowance. Our wish is that advertisers quickly achieve what they want from their advertisement. Use this for anything – a boat, gear, services, wanted or to sell. The second best thing is that the site is intended to be easy and fast to use with a clear styling. Integrated chat, favourites, comparison and more help the process of connecting advertiser with enquirer.

See the Features page for more details.

It’s easy, fast, and free for one ad!

What's great about this site for clubs & associations?

If you are a charity or non-profit organisation, we’ll provide free ads for your organisation for life. Your members all get the free plan also for when they want to advertise any items to the wider world as well as in the club/ association.

Advertising

What types of advertisement (advert, ad) are there?

Our marketplace offers you 6+2 different types of ads which you can select during ad posting or reposting. It is not possible to switch between different ad types while they are live, but you may change the contents of the ad.

The available types are:

  1. Sell
  2. Auction
  3. Buy (‘Wanted’)
  4. Rent
  5. Exchange/ Swap
  6. Gift/ FREE
  7. Job – wanted
  8. Job – offered

This website is not involved in any financial transaction between any parties selling, buying, or exchanging.

Please do take care to protect your physical, data and financial security. We recommend meeting in public and never alone, in daylight hours. Only share the information necessary. Seek legal review in high value transactions.

The user reviews, phone verification, and reporting systems are some steps we take to try to maintain a safe experience through our site. Do not hesitate to report any concerns to us.

For some reason I can't submit my ad. Can I send you the details?

Sure, you can email us oc.sl1601248860iasma1601248860erd@t1601248860roppu1601248860s1601248860, or you may wish to try the manual form we have to collect the details efficiently. Click the button below.

Can I increase the visibility of my ad?

There are many ways to increase the prominence of your ad as an optional extra. These may be applied for various numbers of days. The pricing for each is shown when selecting this option from each ad. These include:

Bump Ad to reset the creation date and thereby feature higher when searches are made by date. This may only be done once per ad.

Highlight Ad to add a coloured shadow around the ad on searches.

Top Ad to place the ad to the top of searches, alongside other top ads. We limit the number of ads that can use this option.

Urgent Ad to place the ‘urgent’ banner and search criteria on the ad.

Map promotion to place the ad on the large search maps.

The language translation feature changed a word I want to fix

The language translation system keenly attempts to translate every word it find. You may stop this by placing the following text

<code> before the word, and then after the word place </code>

Or, ask us to. We are happy to help.

For example:

<code>Infinite Yachts</code>

Now these words will always appear as written and not be translated.

This is useful for trademarks, and brand names that comprise regular words.

Using the site

What are favourite ads? How do I remember/ save an ad I like?

If you have found an ad which you want to remember, i.e. shortlist, visit later or contact the advertiser, etc., you can mark it/ bookmark it as a Favourite, and save it. A list of your favourite ads is seen on your profile dashboard which is accessible when you are logged in.

Can I compare ads (side by side, alongside each other)?

If you want to see two or more ads on screen side-by-side, select the compare icon on each single ad, and then select the compare icon in the header of desktop browsers, and footer of mobile browsers to see a screen showing each ad side-by-side.

This works best for ads of a similar category & type.

How do I get on the map? What ads appear on the large map shown when performing a search?

The map on searches displays only ads which have requested to feature on this map. Each single ad includes a map which shows the location of the advertisement or item.

How do I report an ad?

The map on searches displays only ads which have requested to feature on this map. Each single ad includes a map which shows the location of the advertisement or item.

How do auctions work?

In order to participate in any auction, first you need to register an account. Once you have an account, visit any auction and in the sidebar you will notice a bidding box.

Below input for bid value you will see what is the minimum value you must place. Once the auction is finished and if you’ve won it you will receive a confirmation mail.

A list of all the auctions in which you are or have participated is displayed on your profile under Auctions.

The bidding history shows the bidding values values but it will not reveal the persons who bid. When a user places a bid, that auction is recorded to the list of their auctions and he/she can access it from their dashboard. To protect the buyers when a seller deletes an auction it will be removed from their dashboard. Once the auction has ended a seller is informed about the buyer who bid the highest value and at the same time that buyer is informed they won the auction. The seller has 24 hours to contact the buyer. The seller sees the information about all the bids and links to the buyer’s profile as well as the usual contact options in case a wining buyer declines to purchase the goods a seller can contact other buyers.

How do I reset the search criteria/ filters?

  • On desktop browsers: click the redo icon next to the Filter heading.
  • On mobile browsers: click the redo icon next to the filter heading in the pop-out filter toggle.

When I search, no ads appear. What's happening?

There are no results for the selection criteria you have chosen. Not all advertisers supply data for all fields. Be sure to do a broad search in addition to your specifics. We recommend starting with broad filter criteria then narrow this down. The search function instantly reloads to display according to the latest filter settings.

Start over click the reset icon just next to the heading of the search criteria. Begin with a broad search the narrow it down.

At the end, maybe there are no ads which match that search afterall. Register for membership, and subscribe to alerts, and come back to the site again soon to see and hear about more items.

How does the review system work?

There are two types of reviews – advertiser and enquirer.

The first step is to register.

Next, you need to send a message to an advertiser. Once the advertiser responds to your message, you will be able to review the advertiser, and at the same time, the advertiser will be able to review you.

When users visit your profile, they will be able to see your overall review score, a complete list of your reviews and to filter them by type.

Once you post a review, you can not change it. Also, you and an advertiser have the option to respond to review.

Our recommendation is to have empathy for other parties and to emphasise the positive aspects of any contact between users without using the review system to complain.

Please ensure you review our Terms & Conditions which you confirmed to follow when registering to use the website. Serious complaints may be made to us using the Report Ad feature or contacting Customer Services.

Other

Who Is Dream Sails?

Great question! We love sailing, kayaking, and anyting on the water but we are also expert in information technology, digital marketing, and business development. We are a British company, with colleagues based in the UK, Malaysia, and Europe.

We made a page with more details; click the button below for more information; and chat to us on WhatsApp if you would like a chat.

What's the red dot in the logo?

Our parent company is Jejo Innovation Ltd, keen sailors who also dabble a bit in web, e-commerce, and information technology. Though Jejo is a British company founded in 2002 focussed on IT consultancy to large corporates. Jejo also has admiration for the precision of Japanese process, and the ed dot is an echo of the Japanese flag. The red dot therefore is respect for doing things well, with conviction, and honour. Read more about Jejo here https://jejo.biz/

Our logo is a sail, probably a genoa, the sea, the waves, the wind, the bow of a boat, a dream of blue. The word sails also mimics the English word ‘sales’; but our site is not just about selling and buying; it’s also about offering, auctioning, giving for free, and exchanging (especially looking forward to hearing what others will exchange), oh and last but not least jobs wanted and offered – crew, captains, chefs, and more.

I want to ask something else.

Just contact us. We are here to help you.